ISO 9001 Quality Management Systems is the standard used by organizations across the world to reduce costs, offer greater customer service and ultimately win, delight and retain customers.
It is based on several quality management principles including a strong customer focus, the motivation and commitment of senior management, a process approach and continual improvement.
Due to the complexity of construction projects which often involve several moving parts, having an effective quality management system is essential for project success.
ISO 9001 quality management systems certification helps you manage your supply chain
Almost all companies in the construction sector rely heavily on subcontractors and need them to work collaboratively as part of the team. ISO 9001 quality management systems certification helps you manage your subcontractors on an ongoing basis, ensuring that appropriate processes and procedures are in place and that control is effectively managed. Having a process in place to regularly monitor your approved supplier list is part of the standard.
It is crucial for you to audit the suppliers and contractors you work with periodically to assure overall quality of service within your organization. The standard provides an excellent framework for evaluating supplier performance through its principle of relationship management. Making use of the standard will give you a fair and transparent way to assess how well your partnerships are performing. Ultimately this will give you competitive advantage by streamlining processes.
Win more business
ISO 9001 quality management systems certification will add value to your organization when you are tendering for a contract from a large organization, local authority or any other public body.
The standard is recognized internationally and is often required to be in place to win large clients that are not open to taking risks on their projects and will have a choice of suppliers. The certification will make you stand out and reassure your prospects and clients that you are committed to the principles of consistency and quality standards.
Comply with legislation
The standard requires an organization to identify and follow all statutory and regulatory requirements that apply to its industry bringing it into compliance with government legislation and regulations. Integrating it with other management systems such as ISO 45001 occupational health and safety management certification reduces the likelihood of on site accidents and breaches of legislation, combined with improving your organization’s overall performance.
Manage risks effectively
The construction sector has a reputation for going over budget or contracts taking longer than expected. The standard equips your team through its process focussed approach. It helps you to isolate the key areas of your project’s successes and define the processes behind them. It provides a flexible, structured solution that will ultimately save you time and money
Retain and motivate a happy workforce
One of the most important aspects is that the standard offers is guidance on leadership and the engagement of people. The standard will encourage you to engage employees in a way that returns increased job satisfaction mirrored with increased output. Happy colleagues translates into happier customers.
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